Returns & Exchanges
At Chogori India Retail Limited, we strive to ensure your fashion experience is seamless, offering a 15-day return window for items in their original, unworn condition with all tags intact. We are committed to providing a transparent and efficient exchange process to help you find your perfect fit.
Initiate Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return or exchange.
Package Your Item
Securely pack the product in its original packaging, ensuring all brand tags, labels, and the original invoice are included.
Schedule Pickup
Once your request is approved, our logistics partner will arrange a doorstep pickup within 48-72 hours at no additional cost.
Quality Check & Refund
After the item reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing